What we will publish at GA
- Component status— web, API, agent runtime, MCP server, review queue, scheduled workflows, auth.
- Uptime history— 90-day rolling window per component.
- Incident log— live updates during incidents, post-mortems within five business days for any sev-1 or sev-2 event.
- Scheduled maintenance— announced at least 72 hours in advance where feasible.
- Regional breakdown— once we operate outside the default EU region.
How we handle incidents today
During the preview, incident response is run directly by the founding team. Customers are contacted within 30 minutes of a confirmed incident affecting their workspace, with a root-cause note once the fix ships. If you are a preview customer and something looks wrong, email ops@sempleo.ai.
Security incidents
Personal-data breaches are handled under our Data Processing Agreement. In a confirmed breach we notify affected customers without undue delay and in any event within 48 hours of becoming aware, per GDPR Article 33.
Want to be notified?
Leave your email on the early-access pageand we’ll add you to the list that gets notified when the public status page goes live.